Optimum × SatCom CX

Secure Operations Portal

Demonstration access gate for an illustrative sample environment. Enter the access code from the SatCom CX proposal to continue.

Incorrect code — see the proposal, §8 Governance.
DEMO No live data. Production access uses SSO / SAML with MFA and role-based tiers.
Evaluation code: OPTIMUM-2026
‹ Portal
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Optimum× SatCom CX
Non-Pay & Collections
PortalGovernanceCare · IBRetentionNon-Pay · OBAI DeflectionWFM / RTALaunch Plan
⚠ ILLUSTRATIVE SAMPLE — NO LIVE DATA · Representative view prepared by SatCom CX for Optimum

Non-Pay & Collections OB · All · All

Outbound dialing performance — contact rate, right-party connect, collections removed and payments taken per dialer hour. Filter by channel and region.

Channel
Region
MTD · Jul 2026
Contact rate
41.2%
Contacts / leads
Connect · RPC
22.6%
Right-party
Collections rmvd
4,910
+7.4% MoM
Payments taken
$1.86M
+5.9% MoM
Promise-to-pay
41.2%
+2.1%
Abandon (pacing)
2.3%
Below 3% cap

Payments taken & collections removed

Dual trend — dollars recovered vs accounts cleared

Dialing performance by interval

Attempts placed vs contact rate through the day

Recovery by method

Where dollars are recovered — AI vs live agent

Outcome mix

Structured non-pay flows

Collections funnel — selected channel

Outbound non-pay journey (scales with channel & region)
ILLUSTRATIVE SAMPLE — NO LIVE DATA. Representative dashboards prepared by SatCom CX for Optimum evaluation; figures are simulated and do not reflect actual Optimum performance. · © 2026 SatCom Marketing, LLC d/b/a SatCom CX.